Location: Main Office – New Moms 5317 W Chicago Ave.

Schedule: 20 hours/week | Part-Time

Shift: M-F 1pm-5pm (primary shift; could change based on special coverage needs)

Hourly Wage: $19/hour

About the Role

The Front Office Specialist is the organizational ambassador and first point of connection for our residents, guests, and stakeholders. The person in this role is an important contributor to New Moms’ organizational culture, service excellence, and operational workflow. The Front Office Specialist approaches the work with a systems-thinking mindset, identifying efficiencies and building partnerships that strengthen daily operations. By creating an environment of trust, respect, and collaboration, this position ensures that everyone entering New Moms feels welcomed and supported. This is an in-person role based at our primary office in the Austin neighborhood of Chicago.